Welcome to 3DRAP Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Please consult our faq on this page and general help page at https://www.3drap.it/help/ before submitting any ticket.

Thank you for choosing 3DRAP products.

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General

Do you have an extended faq page?

Yes, cosult a more complete faq page here: https://www.3drap.it/help/

Paypal, Card or Bank Transfer?

Using paypal or card, we receive money instantly and we can prepare and ship your items sooner. Paying with bank transfer, we have to wait the ...

Shipping

What happens if my package arrives broken?

Sometimes, couriers can delivery packages improperly. In this case, simply contact us opening a ticket and we will be very happy to help you. Thanks

When will i receive my order?

Usually items are shipped in 24/48 hours. Delivery time varies between 7 and 15 days from the day of shipping.

Welcome to 3DRAP Support Center

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